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Namah Crystals World

Emerald, lush and vibrant, is the stone of the heart radiating love, growth, and soulful abundance. Like spring’s first bloom, it awakens emotional renewal, encouraging you to love more deeply and live more fully. Emerald nurtures compassion, softens the spirit, and opens space for healing connections—with others and yourself. Its deep green energy whispers of new chapters, fertile with possibility and heart-led transformation. When worn or held, it reminds you that vulnerability is strength, and love is the root of all growth.

Affirmation: I open my heart to love and growth.

Let emerald lead you where love lives.

 

  • Processing time: Orders are generally processed within 1–3 business days after placement (Mon–Fri, excl. Indian public holidays). During promotional periods, processing may take up to 4 days.
  • Domestic shipping (India): Options include India Post or courier partners. Delivery typically takes 3–7 business days, calculated at checkout based on weight and destination.
  • Refused shipments: If a parcel is refused, the customer is responsible for the original shipping charges, any incurred import fees, and the cost of return.
  • Customs & gifts: For international orders, commercial value will be declared on customs forms—even for gifts—according to international postal regulations.
  • Order tracking: Tracking details will be sent via email once your order ships.
  • Delays: Any customs processing delays or carrier disruptions are beyond Namah Crystals' control.
  • International shipping: We ship worldwide via DHL Express or equivalent international courier. Shipping charges, customs duties, import fees, and applicable taxes are the recipient’s responsibility (per DHL customs declarations). Estimated delivery timing is 10–15 business days, depending on destination.
  • Eligibility:Returns are accepted only on items that are unworn, undamaged, and in original packaging—such as boxes and tags.
  • How to initiate: Submit a return request via our Returns Portal or email customer support. We'll respond within 1–2 business days with instructions.
  • Return shipping fee: If using a prepaid return label provided by us, a standard fee of ₹450 (or USD equivalent) will be deducted from your refund. If you arrange your own return shipping, those costs are non‑refundable.
  • Refund processing time: Once the item is received and inspected by us (in original condition), please allow 10–14 business days for refund credit to be issued to your original payment method.
  • International returns: The customer is responsible for all duties, taxes, and return shipping costs. We cannot issue return labels or reimburse customs fees.
  • Damaged or incorrect items: Report any damaged or wrongly received item within 24 hours of delivery, with a photo. We will replace or refund the item after verification at no extra cost, including return shipping if at fault.
  • Exchanges: We currently do not support direct product exchanges online. You may return an eligible item for a refund and place a new order.
  • Time window: Returns must be initiated within 14 days of delivery. The item must be posted back within 14 days of purchase. Late returns may qualify only for store credit, and returns posted more than 30 days after the order date are the customer’s responsibility and not accepted.
  • What’s final sale:
  • Gift cards or e‑gift cards
  • Final‑sale items, sample sale pieces, limited‑edition products
  • Gift boxes (non‑refundable even if unused)
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